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ABOUT US

SimplePay is a fast-growing software company providing a cloud-based payroll software solution aimed at making processing correct and compliant payroll as stress-free as possible. We are a dynamic team with a single purpose: simple, compliant payroll and a stellar customer experience.

We presently have clients in South Africa, Singapore, Ireland and Hong Kong, with a view to further expansion in the near future.

A word from our founder

In 2009 I made the very difficult decision to quit a well-paying software development job. I wasn't sure it was for me. I needed some time to think about my career and life. So I did what seemed like the most logical thing at the time: I bought a ticket to Argentina, with no idea when I'd be coming back.

While unwinding in South America, the hunger to create slowly returned. I thought that perhaps the company I'd like to work for didn't exist yet, and that I'd have to go about creating it if I'd like to stay in the software industry. I evaluated a few ideas, and payroll software came out on top: an industry that suffered from a severe lack of innovation.

I went about creating a product, launched it, and then... nothing. I learnt a few lessons on how to run a business in those first few years. At times it felt like giving up would be a good idea. I dabbled in a few other projects, until eventually committing myself 100% to SimplePay again and started building a team in Cape Town. It turns out the most important thing when starting a business is determination, not intelligence (many intelligent people use their brains to think of reasons why things can't be done).

Today, more than 16,000 companies globally rely on us for their payroll processing needs, and we're just getting started. Without the pressures of having external investors, we've been able to build a product that we can be proud of, rather than being focused on selling to as many customers as we can find. I feel that ultimately this will result in a more sustainable business and a better experience for you.

We are now investing in expanding our global reach by doing what we do best: paying attention to making legal compliance a happy experience.


Dave Ungerer

MEET THE TEAM

Dave (Founder)

BSc Hons Computer Science (Rand Afrikaans University / UJ)
He’s the guy who took on the challenge of changing the payroll landscape. Dave has over 16 years experience in development, though these days he spends more time building and managing the team while he yearns for some quiet coding time.

Liane (General Manager)

BCom (Law) & LLB (University of Cape Town)
Liane is a reformed law graduate and wannabe world-saver who enjoys yoga and a good book. What started as a “just for now” position has grown into an exciting and varied career journey. She keeps the wheels at SimplePay turning so that we can continue to provide a great product and excellent service.

Desmore (Customer Service Manager)

BCom Hons Industrial Psychology (University of the Western Cape)
Ensuring good customer service in any business is a no brainer. Our service guy focuses on treating our customers like people and not cash cows. By putting their needs first, we try to provide a service and product that will help all kinds of businesses.

Jean-Pierre (Office & Billing Manager)

JP, as he is better known as in the working world, is responsible for the efficient functioning of our Head Office, as well as our remote teams. Be it through administrative, financial or managerial tasks, he ensures the cogs are always running smoothly and that the teams are well fed and watered to maximize their productivity.

James (Developer)

BSc Electrical Engineering & Computer Science (University of Cape Town)
James, well what can we say about our James, he enjoys long walks on the beach, coding and doesn’t take things all too serious. James plays a vital role in bug fixing and creating some of the awesome features that we have available to our customers.

Werner (Developer)

BSc Computer Science (University of Stellenbosch)
Werner enjoys a bug free life and making simple solutions for complicated problems. Squashing software bugs is what he does best. He enjoys playing computer games, bodyboarding and playing soccer. Fun fact: He is better than Desmore at FIFA.

Raul (Developer)

Master's Degree in IT Systems for Business & Bachelor's Degree in Computer Science
Raul enjoys coding and building software that makes a difference for clients and businesses. He is passionate about travelling, technology and sports, especially martial arts.

Ashish (Project Engineering Lead)

Bachelor's, Engineering (University of Mumbai)
Ashish seeks to achieve perfection, whether it be solving customer needs / problems or improving the work environment to do so. He loves reading and working on open source, when not spending time with the family.

Alan (Business Analyst)

BSc Chemical Engineering (University of Cape Town)
Alan engineers the solutions needed to bond the business and technical aspects of SimplePay. He could tell you a chemistry joke, but it wouldn’t get a reaction.

Aurelia (Business Analyst)

BSc Hons Computer Science (University of Cape Town)
Aurelia helps research and design new functionality for SimplePay. Her main goal is to keep our software as simple, user-friendly, and aesthetically pleasing as possible, while making sure we still provide all the functionality you need. Outside of work she spends most of her time in her pottery studio or bouldering.

Matthew (Software Tester)

BCom Business Management & Industrial Psychology (University of South Africa)
As a tester, Matthew ensures that all new and existing system functionality is simple, easy to use and continues to keep our customers compliant with the relevant regulations and legislation.

Modiehi (Software Tester)

BCom Information Systems (University of Cape Town)
As a software tester she ensures the quality of our product offering is always maintained. Her valuable experience in customer support drives her focus to ensure the best solutions are implemented to maintain good user experience. She has a passion for technology and its endless possibilities, especially where it creates disruption and allows innovation.

Luwade (Software Tester)

LLB (The University of KZN)
Luwade is a down to earth individual, who enjoys the mysteries of life. His interests cross various fields from law to the tech space. QA was originally an unanticipated path for him but he found an interest very quickly in the way it supports the remaining cogs of the business. He enjoys watching a good anime and a game or two on the PS.

Brandon (Instructional Designer)

MPhil in Entrepreneurship (University of Pretoria), PGDip in Management (University of Cape Town), BCom in Accounting (University of Cape Town)
After a period of teaching English in Vietnam and South Korea, Brandon joined SimplePay armed with his love for learning and development. Although he likes to dabble in several company projects, his main focus is equipping staff with the necessary knowledge and resources that allow them to give you the support and assistance that you need.

Elvira (Customer Success Consultant)

As the Customer Success Consultant, Elvira assists clients with onboarding to SimplePay. She has a passion for customers as well as teaching and absolutely loves showing clients how simple our system really is. She is currently studying towards her Bachelor's degree in Teaching and has close to 10 years customer service experience. In her free time, she enjoys doing voluntary work and competing in obstacle races.

Moosa (Quality Assurance and Process Analyst)

Moosa’s aim is to ensure that every client that has reached out to us for assistance, feels that they are valued and have had the best experience when dealing with us. Aside from delivering amazing customer service, food is Moosa’s greatest passion. He would love to travel the world and learn the different culinary styles of the different cultures that he experiences.

Rose (Customer Service Team Lead)

BCompt Financial Accounting (University of South Africa)
Rose takes ownership of her clients' queries and enjoys educating and assisting her clients in attaining the best payroll resolution for each query. Outside of work, Rose enjoys spending quality time with her family and dancing.

Khaya (Payroll Software Support Consultant)

As a support consultant, Khaya ensures that all clients receive the service that they deserve. Khaya enjoys helping / educating clients and finding solutions that work best for our clients. When not busy with clients, you’ll find Khaya spending time with his family and friends.

Tauhir (Software Escalations Analyst)

BSc Mathematics & Computer Science (University of South Africa)
Tauhir has a relentless desire to deliver the highest level of service to clients and provide the ideal solution for them. When Tauhir isn’t helping customers solve their queries, you’ll find him in his backyard bringing cars back to life.

Catherine (Payroll Software Support Consultant)

BSc in Business Administration (University of the East - Philippines)
Catherine's main focus is to ensure that she helps the customers get the right resolution that they require. Photography is her passion, stating “you have to focus on the important details to get the best shot”. She brings this into her customer service, as she has to stay focused to give each customer excellent service.

Lance (Payroll Software Support Consultant)

Bachelor of Arts in Multimedia Arts (De La Salle - College of Saint Benilde)
Lance has 7 years in the customer service industry, and as such always makes sure to provide the best level of service to all clients. He is very active, and loves playing different sports and doing outdoor activities.

Chris (Payroll Software Support Consultant)

Chris strives to give his absolute best to each and every client that he deals with. His aim is to make clients feel at ease and have the peace of mind that any queries brought to his attention are dealt with in a swift and timeous manner. In his free time, Chris enjoys spending time with his family and occasionally enjoys “wrecking” friends in FIFA.

Danelle (Payroll Software Support Consultant)

As someone who has a passion for helping others, Danelle strives to ensure that all clients that she interacts with are left with a solution to their query and a smile on their face. When not going above and beyond for clients, Danelle can be found making music in studios, on stages, or around bonfires.

Shirlynn (Customer Success and Partner Liaison)

Shirlynn is someone who holds her clients interactions to high standards. This is why she gets the most motivation from knowing her clients are well taken care of. In her free time, you'll be able to find her scouring the internet for homeware or hopping on her bicycle for an evening ride to wind down.