Introducing Mandatory 2-Factor Authentication

We’ve added a new security feature that allows you to make 2-Factor Authentication (2FA) mandatory for all users and/or employees with Self-Service. This gives you greater control over account security and helps ensure that all users adhere to the same high security standards.

2FA adds an extra layer of protection by requiring users to verify their identity when signing in. Making it mandatory helps you:

• Reduce the risk of unauthorised access.
• Keep sensitive payroll and employee information safer.
• Maintain consistent security practices across your organisation.

What your users will see

Once you have activated mandatory 2FA on your account, users who haven’t enabled it yet will be prompted to set it up when signing in. This includes choosing their preferred authentication method, such as an authenticator app. Enabling 2FA takes only a couple of minutes, and users must do so to restore their usual access to the system.

Please refer to our help page for detailed guidance on setting up mandatory 2FA for your account.

Should you have any questions or need assistance, please contact our friendly Support team at support@simplepay.cloud.

If you aren’t a SimplePay member yet, but are looking to explore payroll made simple, we recommend signing up for a free, 30-day trial here.

Take care,

Team SimplePay