At SimplePay, protecting your data is a fundamental part of our business. That’s why we have the highest of security standards in place to ensure the privacy and protection of your information.
We want your time using SimplePay online to be enjoyable and worry free. One of the ways that users put themselves at risk of cybercrime is with their choice of passwords or by saving their passwords to the device they are using. When it comes to internet security, you can never be too careful. We are therefore launching an optional security feature, called 2-factor authentication. This feature requires users to enter a verification code as an additional step when logging into SimplePay or when changing their password.
With this feature, users can establish a device as a trusted device, so that they only have to do 2-factor authentication every 30 days. All other devices will require 2-factor authentication with each log in.
As this is an opt-in feature, you will need to request it from our support team, at no additional charge. To learn more about how it works, read our help page here.
Just another way that we are helping you to stay safe online.
Been wanting more control over employee leave balances? We have heard your requests and are excited to announce the launch of a new feature which allows you to customize your leave settings even more.
Want to stop employees from logging leave if it will result in a negative leave balance? No problem!
Our new feature allows you to do just this. If a self-service leave request will result in the minimum balance not being maintained, you can opt to:
- prevent the leave request from being logged (see image below), or
- warn the employee of the outcome if they continue (see image below).
For more information on leave settings and setting this up, refer to our help page here.
We hope you love the new feature and, as always, we welcome any feedback that you may have.
Edit: Please note that there was an error on the previous version of this blog post where it stated that you could set a minimum leave balance for employees to maintain in preparation for the annual shutdown of your company. The feature is currently only available for setting a minimum leave balance of 0 or a negative number, not a positive minimum balance, which is likely to be developed shortly in the future. Our apologies for the error.
Getting confused between the draft payslips that you saved to your computer and the finalised payslips that you gave to your employees?
To make it easier for you to keep track of versions of your documents, we have added a stamp to the draft version of the following documents:
- Monthly CPF Returns
To remove the stamp, simply finalise the document by clicking on the Finalise button or link for the document.
For more information on these processes, refer to the following help pages:
Let us know if there are any other features you would like to see on the system – we’re always looking for ways to make payroll better for you!