New Self-Service Features

We have been working on expanding our self-service functionality recently and are pleased to announce that we have added two new features. These changes allow you to disable different types of self-service requests (i.e. leave and / or info update requests). You’re now also able to hide leave balances for all or some of your leave types.

You can make these setup changes by navigating to Employees > Self-Service > Settings and then selecting either General or Leave from the drop-down menu.

To disable self-service request types, select General from the menu and select whichever types of requests you would like to disable for self-service. Once you’ve done this, self-service users won’t be able to submit any new requests for the type you disabled.

To hide leave balances, select Leave from the menu and uncheck the leave types for which you would like to hide the balances. After you’ve done this, self-service users won’t be able to see their leave balances for the specific leave type, but will still be able to submit requests.

We hope that these new features improve your payroll processing experience. 

For more information on how to make these changes, please refer to our help site pages here or contact our support team.

Team SimplePay

Additional Customization: Payment Dates

Three weeks ago we released this blog post announcing that you can now edit payment dates for payslips per employee on the employee’s profile, as well as in bulk. This feature lay the ground work for us to develop further customization to payment dates, giving you more flexibility in specifying when the payment for an employee occurs.

We are happy to announce that this further customization is now available. The changes are as follows:

  • For fixed payment dates, you can now specify whether the date specified refers to the previous month (i.e. payment is made in advance), the current month or the next month (i.e. payment is made in arrears).
  • For relative payment dates, you can specify how many days the payment is processed before or after the payslip date.

The payment date options are dependent on the type of pay frequency:

  • Monthly and twice monthly pay frequencies have the option to use either fixed payment dates or relative payment dates.
  • Pay frequencies that are weekly or every two weeks make use of relative payment dates.

More information about pay frequencies and payment dates can be read on this help article.

Just another way that we continue to ensure that you get payroll that simply works!

Team SimplePay

Individual Pay Dates and Bulk Date Changes

We are happy to announce two enhancements to the system regarding dates used on payslips:

Payment Dates per Payslip

Setting up the payment date for employees is done when adding a new pay frequency. All employees on that pay frequency therefore have the same payment date reflected on their payslip. However, we realise that you may have different payment policies for employees on the same pay frequency. Therefore, we have now added additional flexibility which enables you to select a different payment date for each employee and each payslip.

  • To customise the payment date for a payslip:
  • Go to the employee’s profile and click on the date next to Payslip
  • Click on Change Date.
  • Scroll to the Change Payment Date section and enter the new date of the payslip.
  • Click on Change Payment Date.

To check the payment date for an employee for a payslip, simply hover over the calendar icon next to the payslip’s date:

Bulk Date Changes

The changing of payment dates for payslips, as well as overriding of payslip end dates can be done in bulk. Overriding end dates is used to extend or shorten the payment period for a specified payslip. To change either of these dates in bulk, go to Employees > Bulk Actions and then click on Payslip Dates under Payslip Inputs.

Information about these new features and enhancements can be found in the following help page articles:

We hope that these system features and enhancements make your payroll processing experience even better. If you need any further assistance, please reach out to our support team.

Team SimplePay



Small Changes Can Make a Big Difference

Sometimes small changes make a big difference, so you may spot some modifications that we have made to leave.

  • A new report

We have added a new report called Leave Days Report. This report shows the specific days that employees have taken/will take leave for the specified leave type and period. It complements our current Leave Report, which shows you the total number of leave days taken during the period, made up of the individual days shown on the Leave Days Report. This added leave report will simplify your payroll duties, as you can confirm leave dates with employees or managers. It is also useful in the management of employees and communication with other departments.

  • Visual tweaks to entitlement policies

We have made it clearer to see whether or not an employee is on the default company leave policy. When going to an employee’s profile and clicking on Leave > Entitlement Policies > Edit, (company default) will now display next to the leave policy if the employee is on the company’s default policy. In addition, we have updated the heading to display as Active Entitlement Policies.

You can still see the company default policy by going to Settings > Leave > View (next to the leave type) and scrolling to the bottom. However, we have changed the heading to Active Entitlement Policies (company defaults) to align with the changes made in the employees’ profiles.

We hope that these small changes will make a big difference in your payroll experience. If you need any help with leave management, refer to our help page here. For more information on reports, click here.

Team SimplePay

Customise System Items

SimplePay is all about you, our users. So when you asked for more power to customise the system to suit your payroll needs, we listened. We’re delighted to announce our latest feature – the ability to create custom items that follow the same tax and payroll rules as system items.

This new feature allows you to:

  • Create multiple items of a certain type:
    • Monthly Commission
    • Non-monthly Commission
    • Employer Loans
    • Savings
  • Customise the names of these items. For example, you may want to differentiate between different types of commissions.
  • Map different versions of a specific type of item to different Xero accounts. For example, you may want to give an annual bonus to two different employees but you want one of them to be mapped to an account in Xero called “Director’s Costs” and the other to an account in Xero called “Employee Costs”. You can add the bonus to the payslips as two different items.

How does it work?

When creating a custom item (Settings > Custom Items > Add), there is now an option to select create a copy of an existing system item. Select the system item that you wish to use and give it a custom name. You can then add it to your payslips in the same way you would the system item of that type (Regular Inputs or Payslip Inputs).

Read our help page here for more information on creating custom items.

New Feature! Custom Employee Info Fields

You were onto something! Thanks to your suggestions on ways of making SimplePay even greater, we are happy to announce our newest feature! While we have built our system on simplicity and compliance, we understand that sometimes you have unique needs. Our new feature therefore gives you the ability to add your own fields to an employee’s Basic Info screen.

Want to capture an employee’s nickname or cellphone number? Add a custom “Text” field.

Want to record the date that employees completed their orientation training? Add a custom “Date” field.

Want to record an employee’s marital status? Add a custom “Dropdown” field with options to select from.

You can now capture the information that you want, with added features coming soon!

To learn more about how this functionality works, head over to our help page here.

We’d love to hear from you if this feature enhances your payroll experience. In addition, if you have any trouble with this new feature or would like some further guidance, please reach out to our friendly support team who would be happy to help.

Team SimplePay

Year-End Filing

We wish to remind you that all e-submissions of employment income for 1 January – 31 December 2018 is due by 1 March 2019.

As with last year, you can submit your IR8As directly from SimplePay if you participate in the Auto-Inclusion Scheme (AIS). Enable this function under Employer Filing Details. To help you avoid filing errors, our pre-validation functionality will check your data before submission.

Our online help provides detailed instructions on how to complete the filing process on SimplePay, including a helpful video guide which shows a step by step navigation for year-end filing.

Please get in touch with our support team if you need any assistance with the year-end filing process.

Team SimplePay

Sparkling New User Interface Design!

We have officially launched our new user interface design!

We hope that you like our new look, which is designed to make it easier and quicker for you to find what you are looking for. The new user interface has a fresh and modern look and feel, with more user-friendly navigation. Of course, we haven’t lost sight of your needs and all the usual features and functions that you have come to expect with SimplePay are still there.

Take a moment to explore the new user interface design. You will discover:

Improved Navigation:

  • The tabs that were previously at the top of the screen have been moved to a menu on the left-hand side.
  • No more overlooking the actions on the right of the screen, as these now appear on the top of the screen when clicking on a menu item.

Shortened and more relevant terminology:

  • Submissions is now called Filing, and Payment Runs has been changed to Pay Runs.
  • Payment Frequencies has also been shortened to Pay Frequencies.

New icons:

  • The top-right hand corner of the screen has 2 new icons: the Help icon and the Profile icon.
  • The Help icon has the following options:
    • Help for this page: see help pages specifically for the screen you are on (if available),
    • General Help: navigate to our help site, where you can browse various topics.
    • Support: Contact the Support team or grant them view-only access from this screen.

  • The Profile icon has the following options:
    • Companies: This allows you to add, delete and switch between companies.
    • Billing: This shows you all your billing information.
    • User Profile: You can change your password here, or switch between roles if you have more than one role.
    • Manage Users: This allows you to add, deactivate and manage the users in SimplePay for your company, including changing their permission settings or role.
    • Logout: Keep your information secure by logging out of SimplePay when you’re done.  

Improved payroll screen:

  • The payroll screen is divided into 3 columns, making it easier to do payroll.
  • Adding a regular item is now done by clicking on Add next to Regular Inputs.
  • Clicking on Add next to Payslip Inputs lets you add a once-off item to this payslip only.
  • To view a previous payslip, add a payslip or change payslip dates, click on the date dropdown field next to Payslip in the last column.

Mobile responsiveness:

  • The new user interface also has improved mobile responsiveness. This will be developed further in the upcoming weeks.
  • Mobile responsiveness means that SimplePay is more compatible with mobile phones and tablets, allowing you to process payslips on the move.
  • Employees can more easily use their phones to access their payslips and make leave requests, without needing to download any apps.

We hope that you are excited about the new user interface. If you have any questions, please do not hesitate to contact us. Please also let us know what you think of our new look – all comments and feedback are welcome. We would also love to hear suggestions for new information or topics for our help site or blog.

Thank you for your ongoing support.

Team SimplePay

New Futurebooks Blog Post

Futurebooks, a Xero partner accounting firm and one of our longest-standing clients in Singapore, has written a great blog post about us. Click here to see what they had to say about using SimplePay, as well as the details of some of our newest features.