New Feature: Managing End of Service in Bulk

With the spread of COVID-19 globally, we decided 2 weeks ago to transition our entire team to remote work. It was a bit daunting at first, but we’re grateful to be able to say it’s largely business as usual again at SimplePay (albeit with a bit more distance between us and significantly more Zoom meetings every day).

With that in mind, we have been hard at work to ensure we reduce the burden on employers and payroll administrators where possible. We have introduced new functionality to allow users to manage their employees’ services in bulk. A new Employee Actions section has been added to the Bulk Actions page to allow users to do the following for their employees in bulk:

  • End Service
  • Reinstate
  • Undo End of Service

This new bulk functionality allows you to manage multiple employees’ services in one place on SimplePay without requiring you to navigate to each employee, one at a time.

To learn more about how this functionality works, head over to our help page here.

For larger companies we recommend limiting this bulk functionality to batches of 50 employees to ensure smoother results.

If you have any questions, please contact our support team.

Team SimplePay

Automatic Logout Feature

We are happy to announce a new security feature as part of our ongoing commitment to protecting your data and helping you stay safe online. We already have the highest of security standards in place, and last year we introduced an optional 2-factor authentication feature to prevent access to your account if someone has your password. Now, our optional timeout feature allows you to choose how long the system can be left idle for before automatically logging you out of SimplePay.

With this new feature, if you forget to log out of SimplePay, the next person that uses that computer or electronic device will not have access to your account. This is especially beneficial to you if you share computers in the workplace, if you work on public computers or if you are concerned that someone will use your electronic device when you leave it unattended.

To access this feature:

  • Go to the Profile icon and select User Profile
  • Click on Lock screen after timeout
  • Select a timeout option.
    • If you select ‘Disabled’, you will not be logged out of the system, no matter how long a page has been left idle for.
    • If you select a time from the menu (e.g. ‘1 hour’), it means that the system will log you out if there has been inactivity for the time specified.
  • Click Save

Just another way that SimplePay is helping you take care of your sensitive employee data.

Team SimplePay

New Feature: Employee Leave Expiration

Introducing the latest system expansion from the SimplePay team: employee leave expiration for leave days carried over.

With our aim to give you the ultimate payroll experience, you can now customise your leave settings even further by specifying how long leave carried over from a previous
leave cycle remains valid for. For example, you might have a policy that any unused leave from 2019 may carry over to 2020, but if it is not used by the end of June 2020, it will expire and be forfeited.

This is usually done to ensure that your employees’ leave does not excessively accumulate. In addition, by prompting employees to take their leave in due course, it leads to increased employee well-being which has long-term benefits for both employees and the company. Before implementing this on the system, ensure that it aligns with your company’s leave policy and your employees’ contracts to avoid any labour disputes.

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To make use of this new feature on current policies, follow these easy steps:

  1. Go to Settings > Leave.
  2. Click on View next to the leave type that you wish to edit.
  3. Under Available Entitlement Policies, click on View next to the entitlement policy that you wish to edit.
  4. If the Allow leave to be carried forward to next cycle? checkbox is set, there will now be an additional line that appears under it.
  5. In the new field , enter the number of months that leave must be held for before expiring.
  6. Click Save.

If you are creating a new leave policy, you will be able to follow the same process when creating the entitlement policy.

For more information on creating and editing leave entitlement policies, head over to our help page here.

Team SimplePay

Bulk Actions for Once-off Payslips

We are happy to announce that we have increased our bulk actions functionality to include bulk actions for once-off payslips. If you have multiple employees with once-off payslips and need to add items to these payslips, you can now do so in bulk by going to Employees > Bulk Actions.

From here, you can select either Payslip Inputs or Clocking Imports. Then click on Switch to once-off payslips and capture your data accordingly. Please take note of the following:

  • Payslip Inputs: As always, only once-off items (i.e. no regular items) and Basic Salary can be added to once-off payslips.
  • Clocking Imports:  Only Basic Salary and custom items with Payslip Inputs are supported for this method.

To read more about these functions, the following help pages are available:

Bulk Actions

Clocking Imports

If you need further assistance with this new functionality, please contact our support team.

Team SimplePay

Customise your CPF calculation settings with this new feature!

We are happy to announce the launch of a new feature that gives you more control over how CPF is calculated on Additional Wages (AW). Since you have more insight into the earnings of your employees, you can now customise your CPF settings by choosing the method that most accurately calculates CPF for your employees.

When calculating CPF contributions, the additional wage (AW) ceiling is calculated as:

102 000 – Total Ordinary Wage subject to CPF for the year.

Since the total ordinary wages (OW) subject to CPF used in the formula cannot be accurately determined until the end of the year, an estimate needs to be made. We’re now giving you the option to choose how this estimate is calculated.

If it’s the employee’s first year of employment with your company, you can select to estimate total OW using:

  • Year-to-date OW on prior payslips (subject to CPF) + a projected OW for the remainder of the year based on the current month’s OW, or
  • Year-to-date OW on prior payslips (subject to CPF) + a projected OW for the remainder of the year based on the current month’s basic salary, or
  • Year-to-date basic salary on prior payslips (subject to CPF) only (i.e. no projection for the remainder of the year).

If it’s not the employee’s first year of employment with your company, you can select to estimate the total OW using:

  • The previous year’s total OW, or
  • Year-to-date OW on prior payslips (subject to CPF) + a projected OW for the remainder of the year based on the current month’s OW, or
  • Year-to-date OW on prior payslips (subject to CPF) + a projected OW for the remainder of the year based on the current month’s basic salary.

At the end of the year when all actual figures are known, the total CPF liability for the year can be accurately calculated. Please be aware that the CPF for December could therefore include an adjustment for any over or under payments made in prior months. For that reason, we stress the importance of selecting the method that will most accurately determine CPF. This will prevent unusually large CPF payments due at the end of the year. Alternatively, this could also occur if an employee is terminated.

To learn how to customise your CPF settings, view our help page here.

Team SimplePay

Increased Security Features with 2-Factor Authentication

At SimplePay, protecting your data is a fundamental part of our business. That’s why we have the highest of security standards in place to ensure the privacy and protection of your information.

We want your time using SimplePay online to be enjoyable and worry free. One of the ways that users put themselves at risk of cybercrime is with their choice of passwords or by saving their passwords to the device they are using. When it comes to internet security, you can never be too careful. We are therefore launching an optional security feature, called 2-factor authentication. This feature requires users to enter a verification code as an additional step when logging into SimplePay or when changing their password.

With this feature, users can establish a device as a trusted device, so that they only have to do 2-factor authentication every 30 days. All other devices will require 2-factor authentication with each log in.

As this is an opt-in feature, you will need to request it from our support team, at no additional charge. To learn more about how it works, read our help page here.

Just another way that we are helping you to stay safe online.

Team SimplePay

New Feature: More Leave Functionality

Been wanting more control over employee leave balances? We have heard your requests and are excited to announce the launch of a new feature which allows you to customize your leave settings even more.

Want to stop employees from logging leave if it will result in a negative leave balance? No problem!

Our new feature allows you to do just this. If a self-service leave request will result in the minimum balance not being maintained, you can opt to:

  • prevent the leave request from being logged (see image below), or
  • warn the employee of the outcome if they continue (see image below).

For more information on leave settings and setting this up, refer to our help page here.

We hope you love the new feature and, as always, we welcome any feedback that you may have.

Team SimplePay

Edit: Please note that there was an error on the previous version of this blog post where it stated that you could set a minimum leave balance for employees to maintain in preparation for the annual shutdown of your company. The feature is currently only available for setting a minimum leave balance of 0 or a negative number, not a positive minimum balance, which is likely to be developed shortly in the future. Our apologies for the error.

We’re Making It Easier to Identify Draft Documents

Getting confused between the draft payslips that you saved to your computer and the finalised payslips that you gave to your employees?

To make it easier for you to keep track of versions of your documents, we have added a stamp to the draft version of the following documents:

  • Payslips
  • Monthly CPF Returns

To remove the stamp, simply finalise the document by clicking on the Finalise button or link for the document.

For more information on these processes, refer to the following help pages:

Let us know if there are any other features you would like to see on the system – we’re always looking for ways to make payroll better for you!

Your App can now Integrate with SimplePay!

After receiving many requests and putting in plenty of hard work, we are happy to announce that we have built a SimplePay API!

If you’re a non-technical person, just think of an API as a way for other systems to talk to our system. For example, an HR system that wants to sync employee information to payroll, or a time and attendance system that wants to automatically send hours worked through to SimplePay, can do this via an API. If you’ve ever wished SimplePay could integrate with another HR or time and attendance system in this way, get in touch with them and tell them about our API.

If you are a developer and have been interested in SimplePay integrating with your system,  take a look at our Developers page.

Our API allows you to:

  • Obtain information about the company and all employees, pay points and pay frequencies within the company.
  • Create, update and delete employees.
  • Access payslips for employees.
  • Create or view calculations on a payslip.
  • Access monthly reports, such as a Transaction History Report.
  • Record leave and obtain leave balances.

We hope that you are excited about the launch of our API. We’re just getting started, so be sure to let us know what functionality you’d like to see in the API in future.

Tax Certificates Now Available via Employee Self-Service

At SimplePay we strive to create value for you by meeting your payroll needs in a simple and easy manner. With that in mind, we are thrilled to announce the launch of a new feature to make the tax year-end even easier for you – employees can now view their tax certificates via the self-service function.

This means that you can release IR8As to your employees at the end of the tax year at the click of a button. Employees will be informed via email that their tax certificates are available on their employee self-service. You can also attach a PDF of their tax certificate in this email.

Please see the following help page for more information on the steps to enable and use this function.

Team SimplePay